Equipment Maintenance and Service
Experience has it... machines break down. The cause may be either a human error or a componentís failure. The former is the most common while the latter may occur either during the first hours of a machineís operation, or later as a result of inappropriate operating conditions or the age of the machine.
In SIERROS BROS S.A. we extent the guaranty period that is originally provided by the manufacturers of the machinery to protect our customers against failures during the first stages of a machineís life-cycle*. Furthermore, we educate our customersí operators during the installation of new machinery to help them avoid human errors and inappropriate operating conditions. Finally, we inform our customers on how the machinery has to be maintained during its life-cycle to reduce the problems that will occur later due to aging (link Mini Guide).
*ask for the Guarantee Terms and Conditions for more details.
Though, machines still break down. Therefore, the Technical Department of SIERROS BROS S.A. has fully qualified technicians who are capable of identifying the cause of any failure and restore our customersí machinery to its normal operation. Their job is supported by a complete stock of spare parts while the service of the machines takes place in our fully equipped workshop unless this is not feasible.